Privacy Policy
Privacy Policy
At The Soul’s Art we are committed to protecting your personal data and respecting your privacy. This policy explains what information we collect, how we use it, and your rights under the EU General Data Protection Regulation (GDPR).
1. Who we are The Soul’s Art is operated by Felicia Maurice, Calle Málaga 4, Nerja, 29780, Málaga, Spain. Contact: contact@thesoulsart.com
2. What data we collect When you visit our website or place an order we may collect the following information: your name, email address, delivery address, phone number, and payment information. Payment data is processed securely by Stripe and is never stored on our servers.
When you subscribe to our newsletter we collect your name and email address.
We also collect anonymous browsing data through Google Analytics and Meta Pixel to understand how visitors use our website. This data does not identify you personally.
3. How we use your data We use your personal data to: process and fulfil your orders, send order confirmations and shipping updates, respond to your enquiries, send our newsletter if you have subscribed, and improve our website and marketing.
4. Legal basis for processing We process your data on the following legal bases: fulfilment of a contract (your order), your consent (newsletter subscription), and our legitimate interests (website analytics and fraud prevention).
5. Newsletter If you subscribe to our newsletter you consent to receiving regular emails from The Soul’s Art. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at contact@thesoulsart.com. We use MailerLite to manage our newsletter. Your email address will be stored on MailerLite’s servers in accordance with their privacy policy.
6. Cookies Our website uses cookies to improve your browsing experience and to collect anonymous analytics data. You can control cookies through your browser settings. By continuing to use our website you consent to our use of cookies.
7. Sharing your data We do not sell or rent your personal data to third parties. We share data only with trusted service providers who help us operate our business, including Stripe (payments), MailerLite (email marketing), and Google Analytics, all of whom are bound by strict data protection agreements.
8. Data retention We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Newsletter subscribers’ data is retained until you unsubscribe.
9. Intellectual Property and Brand Protection The name “The Soul’s Art”, the logo, all photography, written content, and visual identity published on thesoulsart.com and on our social media channels are the exclusive property of The Soul’s Art. All rights are reserved.
You may not reproduce, copy, distribute, republish, download, display, post, or transmit any content from our website or social media in any form or by any means without our prior written permission. This includes but is not limited to product photographs, brand imagery, written descriptions, and any content created for or published by The Soul’s Art.
Any unauthorised use of our name, logo, or content may constitute an infringement of our intellectual property rights and may result in legal action.
If you wish to feature or share our content for editorial or collaborative purposes, please contact us first at contact@thesoulsart.com.
10. Newsletter and Email Marketing Our newsletter is sent via MailerLite. By subscribing you consent to receiving regular communications from The Soul’s Art which may include new product arrivals, brand stories, cultural events, and exclusive offers.
We will never share, sell, or rent your email address to any third party for marketing purposes. Your data is used exclusively for communications from The Soul’s Art.
Every email we send includes an unsubscribe link. You can opt out at any time and your data will be removed from our active mailing list within 7 days. If you wish to have your data deleted entirely from our records please contact us at contact@thesoulsart.com and we will action this within 30 days in accordance with GDPR.
We use double opt-in where possible, meaning you will receive a confirmation email before being added to our list. This ensures we only contact people who have actively chosen to hear from us.
Historical data from physical store sign-up forms has been collected with explicit consent. If you were added to our list through an in-store form and wish to be removed, please contact us at contact@thesoulsart.com.
11. Your rights Under GDPR you have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, withdraw consent at any time, and lodge a complaint with the Spanish Data Protection Authority (AEPD) at aepd.es.
To exercise any of these rights please contact us at contact@thesoulsart.com.
12. Data security We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses HTTPS encryption for all data transmitted.
13. Changes to this policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Last updated: April 2026